Code of conduct
Writing a review of a Business
"Fave users must adhere to a strict code of conduct with writing reviews of a business and your account will be cancelled as well as the review removed. `There is zero tolerance for profanity, threats, harassment, lewdness, hate speech, bigotry and false or misleading statements about a business's services"
"Please make sure your contributions are relevant and appropriate to the forum. For example, reviews aren't the place for rants about a business's employment practices, political ideologies, extraordinary circumstances, or other matters that don't address the core of the consumer experience"
Conflicts of interest
"Your contributions should be unbiased and objective. For example, you shouldn’t write reviews of your own business or employer, your friends’ or relatives’ business, your peers or competitors in your industry"
"Don’t publicize other people’s private information. Please don’t post close-up photos or videos of other patrons without their permission, and please don’t post other people’s full names unless you’re referring to service providers who are commonly identified by or commonly share their own full names"
Beyond simply asking for a refund to remedy a bad experience, you should not use removing or posting your review as a way to extract payment from a business, regardless of whether you’ve been a customer